Trading
Can I request a trade investigation for Titan Options?
Yes. If necessary, you can request a review or investigation of your Titan Options trades. If you would like us to investigate a trade, please email support@titanfx.com with the following information: Full name (including the phonetic reading in ...
Does Titan Options have stop loss or margin calls?
No. Titan Options are fixed-return trades, which operate differently from margin-based FX/CFD trading. As a result, stop loss and margin call mechanisms do not apply to Titan Options under normal trading conditions.
Does Titan Options apply negative balance protection?
Under normal trading conditions, Titan Options are not designed to result in a significant negative account balance. In addition, you cannot place trades that exceed your available account balance under normal operating conditions.
Why can't I place an order in Titan Options?
Orders may be rejected for several reasons, including: Rapid market price movements Purchase cutoff periods before expiry Network or connection issues Order conditions not being met If your order is rejected, please review the error message displayed ...
Are Titan Options prices the same as MT4/MT5 prices?
No. Titan Options operate in a different trading environment from MT4/MT5, so the prices displayed may differ. While Titan Options prices are based on the underlying market, price feeds and trade settlement are determined according to the product ...
Can I trade Titan Options on MT4 or MT5?
No. Titan Options are not available on MT4 or MT5. Titan Options are offered exclusively through the dedicated Titan Options platform. To trade Titan Options, please log in to your Client Cabinet and access the dedicated trading platform from there.
What happens if the entry price and expiry price are the same in Titan Options?
If the expiry price (settlement price) is the same as the entry price (trade price) at the time of expiry, the result will be DRAW. In this case: Your investment amount will be refunded. No payout will be made.
Why can't I place an order just before the expiry time?
To ensure there is sufficient time to process orders, a purchase cutoff period may be applied shortly before the expiry time. As a result, once the trade is close to its expiry, new orders may no longer be accepted.
Why does the price sometimes fluctuate significantly just before expiry?
Price movements can become more volatile just before the expiry time due to market conditions and increased price volatility. As a result, prices may change rapidly in the moments leading up to expiry, which can affect the outcome of your trade.
Can I have multiple trades with the same expiry time?
Yes. For High-Low Trades, you can hold multiple open trades with the same expiry time. For Turbo Trades, however, each trade has its own unique start time. As a result, the expiry time (trade duration end time) will be different for each trade, even ...
What is the difference between the expiry settings for Turbo Trades and High-Low Trades?
The expiry settings differ between Turbo Trades and High-Low Trades. Turbo Trades With Turbo Trades, you select a trade duration, such as 15 seconds or 30 seconds. The trade result is determined once the selected duration has elapsed after the trade ...
What is the expiry time?
The expiry time is the point at which the outcome of your trade is determined. In Titan Options, the result of your trade is evaluated based on the expiry time selected when the trade is placed. Please note that the available expiry times vary ...
What is a Turbo Trade?
A Turbo Trade is a short-term trading option that allows you to trade with expiry times starting from 15 seconds, including other short durations such as 30 seconds. How to access Turbo Trades To use the Turbo trading feature, select "Turbo" from the ...
What is a High-Low Trade?
A High-Low Trade is a fixed-return trading option where you predict whether the price of an asset at expiry will be higher or lower than the entry price. What do "High" and "Low" mean? High: Select this option if you predict the asset's price will be ...
Is there a limit to the number of open trades I can hold in Titan Options?
Yes. In Titan Options, you can have up to 15 open trades at the same time per account. Once you reach this limit, you will not be able to place any new trades until one or more of your existing trades have been settled or expired.
What are the minimum and maximum trade amounts for Titan Options?
The minimum and maximum trade amounts for Titan Options vary depending on the product and your account status. Turbo Trades Minimum trade amount: Varies by product. Maximum trade amount: JPY 5,000 High-Low Trades Minimum trade amount: Varies by ...