Can I request a trade investigation for Titan Options?

Can I request a trade investigation for Titan Options?

Yes. If necessary, you can request a review or investigation of your Titan Options trades.

If you would like us to investigate a trade, please email support@titanfx.com with the following information:

  • Full name (including the phonetic reading in Hiragana, if applicable)
  • Titan Options account number
  • Registered email address
  • Trade ID
  • Trading instrument (symbol)

Once we receive the required information, we will review the details and conduct an investigation as appropriate.